I found the OP interesting and though-provoking, even though its title is too linkbait-ish for my taste, and the author completely ignores the harsh reality that most business decisions in Silicon Valley are driven by the fear that applications, platforms, and technologies can quickly become obsolete. Dominant companies like Intel and Research in Motion can get in serious financial trouble in the blink of an eye. Silicon Valley founders and CEOs are normally under so much crazy-intense pressure that outside calls for "nicer behavior" ring hollow and seem hopelessly naive to them.[a]
If someone asked whether the author has ever been responsible for growing revenues at any point in her life, my guess would be: probably not.
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[a] As Andy Grove used to say, "only the paranoid survive:" https://www.amazon.com/Only-Paranoid-Survive-Exploit-Challen...